Each week, I collect the resources related to leadership, personal growth, and professional development I shared on social media the prior week, with the accompanying quotations.
……..
Gavin Brown:
“Navigating Organizational Change: A Leadership’s Perspective”
(1-16-25).
“[P]eople don’t inherently resist change itself; they resist the loss that follows. …. Leaders must be mindful of the losses that come with change and address these concerns empathetically.”
……..
Andy Kemp, Gallup:
“Employee Detachment Threatens Customer Satisfaction”
(1-28-25).
“Gallup finds that the most effective leaders and managers promote a customer-first mindset by leading their employees to regularly discuss how they can better serve their customers and use customer feedback to adjust and improve the products and services they offer.”
……..
Harry M. Kraemer, former Baxter International CEO and Clinical Professor of Management & Organizations:
“Handling Worry, Fear, Anxiety, Pressure, and Stress” (1-23-25).
“I focus on two goals I’ve set for myself for the past forty years: to do the right thing and to do the best I can.
As a values-based leader, I realize these two goals are the most effective ways for me to combat five negative emotions we are all susceptible to: worry, fear, anxiety, pressure, and stress.”
……..
S. Chris Edmonds:
“Why workplace happiness is vital” (1-28-25).
“Employee happiness drives performance, engagement, motivation, innovation and job satisfaction. Those are desirable outcomes for every business. The challenge is that senior leaders aren’t sure how to boost employee happiness.
The best way for senior leaders to discover what makes their employee population happy is to ask.”
……..
Frank Sonnenberg:
“Why Moral Authority Matters” (1-28-25).
“When you possess moral authority, there’s no need to persuade others to follow your lead, convince them that your idea is solid, or assure them that your recommendations are in their best interests. Your solid track record, honorable intentions, and selfless actions speak for themselves.”
