Each week I collect the resources related to leadership I shared on social media the prior week, with the accompanying quotations.
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Jim Harter, Gallup:
“A Great Manager’s Most Important Habit” (5-30-23).
“[F]eedback is meaningful to employees when their manager focuses on recognition, collaboration, goals and priorities, and strengths. …. Naturally, problems and challenges will arise — and managers and employees should discuss them — but to improve engagement, managers need to have conversations that inspire each individual.”
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Zeynep Ton, in an excerpt from her new book, The Case for Good Jobs: How Great Companies Bring Dignity, Pay, and Meaning to Everyone’s Work:
“The 4 essential choices in a good jobs system” (6-6-23).
“Those four operational choices are: focus and simplify; standardize and empower; cross-train; operate with slack.
…. [T]hey must be combined with employee investment. …. It is a system that prioritizes customers and is designed to maximize employee productivity, motivation, and contribution.”
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Frank Sonnenberg, in an excerpt from Leadership by Example: Be a role model who inspires greatness in others:
“Here’s to the Superstars” (7-4-23):
“You treat everyone with dignity and respect, make people feel special, and you bring out the best in them. ….
You never know when you’re creating a spark that will last forever.”
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“How Purpose Can Help Conquer Work Fears:
Best-selling author Dan Goleman says people and organizations with a keen sense of purpose will be able to excel in the new and uncertain AI era.” (Week of 7-3-23).
“Purpose evokes a willingness to try. Peter Drucker, the great pioneer of management theory, argued that for innovation to sustain itself — for people to keep taking creative risks and coming up against the potential for failure — they need passion. Our sense of purpose directs how we strategize and the risks we are willing to take.”
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Jack Zenger:
“The New Leadership Frontier: Coachability” (6-29-23).”
“Just as startling as the damages caused by a lack of coachability were the benefits of those who excelled at it. Highly coachable leaders are recognized as more effective leaders. In fact, the most coachable leaders (the top 20%) were 4x more likely to be rated as highly effective overall leaders versus the bottom twenty percent.”
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Wharton Executive Education:
“Small Changes, Big Benefits: Professional Communication”
(July 2023).
“Keep It Simple”
“[D]rill your message down to its essential core and keep it simple. Instead of ‘short and sweet,’ though, aim for ‘simple and profound.’ …. The simpler the message, the easier it is to understand, and ultimately the more likely it is to be remembered.”
