Each week I collect the resources related to leadership I shared on social media the prior week, with the accompanying quotations.
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Deference is a form of respect. Great leaders set an example by being respectful.
Candace Smith:
“Practicing the Skills of Deference” (3-12-23).
“A laid-back environment can be positive, to a degree. But when people are not practicing deference by employing good manners and courtesies and fail to maintain respect for workplace rules, a company risks loss of productivity, and leadership roles can blur.”
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Frank Sonnenberg:
“How An Expectation Drives Performance” (1-4-22).
“[Y]ou have the ability to achieve anything you want in life. Don’t let anyone tell you otherwise. …. It takes hard work, determination, and commitment. In any event, success starts with the expectation that you can achieve your goal. Think positive. Reach for the stars. Enjoy the journey.”
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Gallup:
“Leadership Effectiveness: How to Be a Better Leader“
“Leaders should provide inspiration so that others can find greater meaning in a vision or purpose. Without meaning, and without connecting inspiration to the individuals who follow you, you’ll find that those who follow will have a difficult time committing themselves to the greater purpose — whether that’s in your organization, classroom, small group or otherwise. This expectation helps people see that every little thing they do matters.”
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Tony Gambill:
“4 Key Responsibilities Of Great Leadership Teams” (3-13-23).
“The best leadership teams understand that their highest calling is to build a culture that enables employees to feel heard, valued, and capable of doing their best work in pursuit of the organization’s vision and mission.”
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McKinsey & Company:
“What is decision making?” (3-13-23).
The article discusses, among other topics, five cognitive biases: confirmation bias, herd mentality, sunk-cost fallacy, ignoring unpleasant information, and the halo effect. On herd mentality:
“Individuals buy into this bias because there’s safety in the herd. But ignoring competing viewpoints might ultimately be costly. To counter this, try a teardown exercise, wherein two teams use scenarios, advanced analytics, and role-playing to identify how a herd might react to a decision, and to ensure they can refute public perceptions.”
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Colleen Murray, Jump Associates:
“The Most Important Question CEOs Should Ask Before Next Earnings Season” (March 2023).
“Making a compelling case about the future begins with what seems like a very basic question: What do we do that no one else can do? Only in this way can you identify your true strategic differentiator.”
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Joe Mull, author of the forthcoming book Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work:
“Why Employers Should Grant More Flexibility to Increase Quality of Work” (3-18-23).
“Recognize that at the center of flexibility is autonomy. Giving workers more freedom to influence their schedules, allocate their hours, and determine their preferred work location is becoming increasingly common and will likely continue.”