Each week I collect the resources related to leadership I shared on social media the prior week, with the accompanying quotations.
……..
The Gordon and Betty Moore Foundation:
“In Memoriam: Gordon Moore, 1929 – 2023” (3-24-23).
“Dubbed a ‘quiet revolutionary’ by his biographers, Gordon always worked in the absence of any pretense or desire for recognition, driven instead by an exceptional curiosity, generosity and unassuming commitment to hard work.”
……..
Frank Sonnenberg:
“Terrible Role Models Make Great Teachers” (3-21-23).
“Ability determines if you can; attitude determines if you will. If you stop focusing on all the reasons why you can’t do something, you just may surprise yourself to see what you can do.”
……..
McKinsey & Company:
“What is agile?” (3-27-23).
“Culture is a critical part of any agile transformation. Agile is a mindset; it’s not something an organization does—it’s something an organization is. Getting this transition right is key to overall success.”
……..
Ken Blanchard:
“The 2 sides of boss/employee feedback” (3-28-23).
“Servant leaders don’t shy away from feedback. The only reason you are leading is to serve — and if a team member has an idea they want to present or a suggestion for how you might serve better, you need to listen. Let your people know that you really want to hear what they have to say and you won’t get defensive. Make yourself approachable and easy to connect with.”
……..
A company that treats customers poorly can also create antagonistic former customers, to the detriment of the firm’s reputation.
Larry Robertson:
“Customers are partners. Believe otherwise at your peril”
(3-29-23).
“[S]eeing your customers as something less than partners in a long-term exchange is a bad move. …. The way you treat your customers comes back in like form, loyal or indifferent, and a short-term gain isn’t likely to yield long-term advantage.”
……..
Stephen M.R. Covey, in conversation with Rodger Dean Duncan:
“Why Trust & Inspire Always Trumps Command & Control”
(4-11-22).
“People want to do work that matters, that inspires them. And they want to do it with people to whom they matter. Leaders and organizations who can inspire, who can breathe life into those they lead will win in the workplace, and by extension, will win in the marketplace.”
……..
David Burkus:
“Building A Positive Team Culture” (3-27-23).
“Clarifying the team’s goals, its plan of action, and its deadlines and deliverables provides the foundation on which a positive team culture can be built. It brings a sense of contribution and importance to each member of the team to know how their work fits in with the team’s purpose and how that fits into the larger organizational mission.”
