Each week I collect the resources related to leadership I shared on social media the prior week, with the accompanying quotations.
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Elizabeth Segran:
“Barnes & Noble is stealing the indie shop playbook, and it’s working:
James Daunt launched his first indie bookshop in London 33 years ago. The Barnes & Noble CEO is now bringing the lessons he learned to the biggest bookseller in America.“
“In 2011, Daunt was brought in to fix Waterstones, Britain’s largest bookstore chain. It had been on a downward spiral since the Great Recession and further hit by the rise of Amazon’s e-book sales. But under Daunt’s watch as managing director, Waterstones became profitable in 2016 for the first time in nearly a decade. In 2019, he was appointed CEO of Barnes & Noble, where he has orchestrated a similar turnaround.”
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Deron Brown, president and chief operating officer of U.S. Operations, PCL Construction:
“Effective Leadership During A Looming Recession–Three Things Not To Do” (2-24-23).
“Your people are your biggest asset, so it’s imperative to never stop investing in them, despite the circumstances. Make your employees feel valued and secure in their job and offer opportunities for training and professional growth.”
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Ovul Sezer, Kelly Nault, and Nadav Klein:
“Don’t Underestimate the Power of Kindness at Work” (5-7-21).
“How can leaders promote kindness in the remote workplace? First, they can lead by example. People are naturally sensitive to the behaviors of high-status team members. By giving compliments and praising their employees, leaders are likely to motivate team members to copy their behavior and create norms of kindness in teams.”
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Frank Sonnenberg:
“It Can Be Lonely to Stand Up for What’s Right” (3-23-23).
“It takes someone very special to have the courage, strength, and conviction to do what’s right — especially if there are consequences for behaving that way. That’s called moral character. Some people talk a good game while others make honor and integrity the bedrock of their life. Although they may face the wrath of others, I for one applaud them for their honesty, integrity, and strength of moral character.”
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“Seeing Stars:
The times are challenging, but many leaders might be spending too much time directing their workers and not enough time inspiring them, argues Korn Ferry CEO Gary Burnison.” (3-5-23).
“It’s so easy these days to become entrenched in our environment, letting the moment direct our leadership style. But we can’t lose sight of a bigger vision. It’s time to look up, look out, look forward—as we elevate the horizon. We can, indeed, see and touch the stars.”
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Robert B. (Rob) Kaiser, Ryne A. Sherman, and Robert Hogan:
“It Takes Versatility to Lead in a Volatile World” (3-7-23).
“[V]ersatility is not just another leadership competency but rather a meta-competency. …. We view it as a higher-order capability that emerges when leaders develop competence with a wide array of specific skills and behaviors, learn how to appropriately balance the opposing and complementary ones, and cultivate the wisdom and situational judgment to know when to use which behavior — and to what degree.”
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David Burkus:
“Celebrate Small Wins On Teams” (3-6-23).
“Progress is a powerful human motivator. But unfortunately, many teams mark progress only when projects are complete or big milestones are crossed. They don’t often celebrate small wins that build up to those big completions.
But recent research suggests that small wins celebrated regularly are a more potent way to keep teams engaged and motivated.”
