Each week, I collect the resources related to leadership, personal growth, and professional development I shared on social media the prior week, with the accompanying quotations.
……..
David Burkus:
“Employees First, Customers Second…Why It Works” (10-18-24).
“Embracing the ’employees first, customers second’ philosophy means prioritizing the well-being and growth of employees, enabling them to deliver outstanding service. Happy, engaged employees create satisfied customers.”
……..
Daniel Goleman:
“Purpose from Day One” (Week of 10-21-24).
“First impressions are everything. Or so the saying goes.
But when it comes to work, a new study confirms this trope, showing that onboarding – those first days, weeks and months of an employee’s tenure – are incredibly important and incredibly lacking for the vast majority of organizations.”
……..
Bob Sternfels et al., McKinsey & Company:
“The art of 21st-century leadership: From succession planning to building a leadership factory”
(10-22-24).
“Servant and selfless leader. The highest-performing leaders we’ve observed are focused on making the team and others successful. It’s not about them; it’s about others’ deeds, actions, and outcomes. It’s about the organization’s mission, deep purpose, and positive impact.”
……..
Ted Kitterman, Great Place to Work:
“How Great Leaders Help Employees Connect to Purpose” (9-4-24).
“What does it mean to be an inspiring leader?
It all comes back to purpose, says Michael C. Bush, CEO at Great Place to Work.
‘Help your workforce understand how their work relates to the company’s higher purpose and business success,’ he advises.”
……..
Professor Scott Taylor, Babson College:
“Most Entrepreneurs Lack This One Quality That’s Essential for Success—Do You?”
(10-18-24).
“External self-awareness is the ability to predict how others experience our leadership, including how they view us, our actions and our choices. It allows us to better collaborate, lead and motivate our teams—and yet my research and others’ research shows only around 10-15% of leaders, including entrepreneurs, embody it.”
